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Quality projects begin with a quality design. AIKA certified design and engineering professionals work with our clients to create comprehensive solutions using best of breed technologies to meet project objectives, budgets and timelines. While many integrators are compelled to sell only their restricted and proprietary “company brands”, AIKA is not a manufacturer dependent, closed architecture integrator. AIKA clients enjoy access to the best open architecture hardware and software available, selected by experienced design professionals to meet their specific project objectives. By committing to open architecture, non-proprietary platforms, our engineers deliver designs that are effective, scalable and serviceable, maximizing our client’s investment.
AIKA is structured to provide the management, supervision, labor, materials, supplies, transportation, documentation, and equipment necessary to support large-scale electronic security programs on a 24/7/365 basis. Our Technical Support Department is a fully staffed business unit designed to provide post-deployment support to our clients as part of the AIKA life cycle customer approach. With numerous contact options, we will be there when you need us.
AIKA has a dedicated service department trained and certified to provide support for enterprise-class systems. X7 service technicians have the latest tools and equipment allowing them to provide service on the most complex systems efficiently and effectively.
Every AIKA solution is delivered with a comprehensive warranty, online service reporting, access to our 24/7 technical support line and software support. After the warranty period ends, clients may select a pre-defined Service Level Agreement (SLA) or customize an SLA to meet their unique support objectives.