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Infrastructure Management Services

IMS Infrastructure Management Services

Aika’s IMS services helps businesses focus on its core competencies by standardizing support processes, speeding deployment and reducing total cost of operations. These services address the requirements of organizations for effective monitoring and management of their infrastructure including desktops, servers, networks, storage etc.

IMS Infrastructure Management Services include:

  • Desktop Management
  • Network Management
  • Servers/Storage Management
  • Multivendor hardware maintenance/ AMC services for all types of IT hardware

1Desktop Management

  • Hardware Break / Fix
  • Install, Move, Add & Change (IMAC) Services
  • Tune Up & Performance Management
  • Security Management
  • Back Up & Archiving

2Network Management

  • LAN Management
  • WAN Management
  • Wireless / Data Center Network Management
  • Voice Network Management
  • User Monitoring

3Servers/Storage Management

  • Storage Management
  • Back Up & Archiving
  • User Monitoring
  • Server / Storage Optimization

4Multivendor hardware maintenance/ AMC services for all types of IT hardware

  • AMC Services of all types of IT hardware devices